Built on an agentic AI framework, the platform supports real-time assistance for users across categories including flights, hotels, holidays, ground transport, visas, and foreign exchange. It allows for natural, back-and-forth conversations through both voice and text inputs. The system is currently available in English and Hindi, with additional Indian languages expected to be added following user feedback and further testing.
MakeMyTrip introduces multilingual GenAI trip assistant to simplify conversational travel planning
byanil singhmar
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