In a stark contrast to regional trends, 46% of Indian respondents identified better customer service as their top priority when sharing travel data, compared with just 37% who prioritise deals and discounts. This represents a complete reversal of preferences seen in Singapore, Australia, and Japan, where financial incentives like discounts and upgrades dominate traveller expectations.
Indian travellers prioritise service over price, trust humans over AI for final decisions: Qlik
byanil singhmar
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